Hello,

Starting October 31, 2023, from 10 AM to 2 PM, IDG New Jersey now offers free Customer Service classes to drivers. Learn how to improve your customer service skills, impress your passengers and raise your rating.

Date: Every Tuesday

Time: 10 AM to 2 PM

Location: 154 Ridge Road. Lyndhurst, NJ 07071

Registration Form: https://bit.ly/3FxUajA

Telemedicine

Free 24/7 access to doctors from your phone.

How does Telemedicine work?

NJ IDG members have access to a doctor via phone or video chat 24 hours a day, 7 days a week, at no cost to them. Doctors can help with non-emergency services such as cold/flu symptoms, allergies, nausea, and more. They can also prescribe medications (no controlled substances). While all appointments are free, the cost of filling any prescriptions given still falls to the driver.

Step 1: Download the AllyHealth App & Register Your Account Before You Get Sick

Members have the following options in registering for AllyHealth:

Option 1. Call the MDLIVE line directly at 888-565-3303

• Their call center representatives will register you for MDLIVE over the phone.
• Have your driver’s license number ready.
• The call center representative can also help you schedule an appointment with a doctor, or connect you with a doctor immediately.
• Don’t forget to save 888-565-3303 in your contacts for quick and easy access!

Option 2. Register using the AllyHealth App, or visit AllyHealth Online

• Apple Store: Click here
• Google Play: Click here

Follow the prompts to set up your account

Step 2: When You Need A Doctor

• Open the AllyHealth app on your phone, or call at 888-565-3303
  • Login using your password or Face ID
  • Choose “Talk to a Doctor Now” to start a Consultation
  • Select “Start Consultation”
  • Confirm the Patient Information (you or a dependent) and hit “Next”
  • Answer the questions about why you are seeking an appointment
  • Confirm the questions about medical history are accurate
  • Make sure to select a pharmacy, or to confirm if the one listed is still the correct one for you
  • Choose “First Available Doctor” for fastest service, along with “Phone” or “Video” preference
• Most waiting times are about 10 – 15 minutes

Save up to 85% off on prescription medications for you or a member of your family.

What are Prescription Discounts?

The Drivers Prescription Discount Card allows drivers and their families to save up to 85% off on thousands of medications.

The Prescription Discount Card works with or without insurance and is accepted at 66,000 pharmacies.

How to Use this Benefit

Step 1

Download your prescription discount card here, and print it or save it on your phone.

Step 2

Show the card or provide the number to your pharmacist when you go to get your prescription medication.

Using either a printed or electronic copy, or provide the pharmacist with the ID, BIN, and Group number below:

• Member ID: DDN6686
• BIN #: 015558
• Group #: DDN6686

The Prescription Discount Card works with or without insurance and is accepted at 66,000 pharmacies.

• If you have insurance:
  • If you are obtaining generic and your co-pay is more than $10, present the card to your pharmacist and ask “What is my Discount Drug Card price?”
• If you do not have insurance:
  • Use this card at the pharmacy when you go to fill a brand name or generic prescription.

If the pharmacist has problems processing the card, have them call: 1-877-537-5537 ext 1.

See program details here.

Search for the lowest price of your prescription at local pharmacies in your zip code.

Save 30%-60% on dental care for the whole family.

Overview

Save 30% – 60% on routine care and major dental procedures for you and members of your family through the Metrodent dentist network.

What is Dental Discount?

Dental Discount is not dental insurance. MetrodentDIRECT provides our drivers with a network of hundreds of dentists, including general practitioners and specialists. This network of dentists has agreed to pre-negotiated discounts on dental services for members and their families.

On your Dental Discount portal you can review pricing for services before making an appointment.

Which members of my family can use this?

Your spouse, domestic partner, and dependents up to the age of 23 can see participating dentists and receive services at a discounted rate. You simply need to enroll them.

How to Use this Benefit

Once you have joined the Independent Drivers Guild, you will be registered with  the Metrodent network and able to use Dental Discount at dentists in both New Jersey and the NYC metro area. 

Use our convenient Dental Discount portal at: driversguilddental.com

On our portal, you can:

• Register your family for Dental Discount 
• Print your membership card
• Search for dentists near you
• Schedule appointments with dentists

OR:

Get help from our team of customer service experts at IDG at 844-335-1264.

Getting Started:

Please note – drivers will be able to access their Dental Discount card from MetrodentDIRECT 24-72 hours after joining IDG. If you need more immediate access, call our support team at 1- 844-335-1264 and we will be able to help you.

Print your membership card:

• Go to our Drivers Guild Dental Portal, and click (top right corner) PRINT ID NOW
• Enter your email, birth date and zip code to get access to your card OR, take a picture and show the dentist the download on your phone.

Enroll your family:

• On our portal, click ENROLL NOW and enter your information
• Enter the names and birthdates of the family members you’d like to include on your plan.
• Please call our support team if you need immediate access. 

Call 973-705-7174 or email nj.wellness@drivingguild.org to speak to one of our social workers. You can also complete this form. All our services are free and we can speak English, Chinese, Spanish, Urdu, Hindi and Punjabi.

What is the IDG Mental Health and Wellness Program?

Are you feeling stressed by what’s happening in your life? IDG Mental Health and Wellness social workers can help. They can help you come up with new ways of reducing stress, building healthy relationships, gaining confidence, confronting fears, coping with grief, and overcoming other challenges life throws in our path.

Features

• Support groups
• Short-term emotional and practical support
• Assessment and referral to other social services
• Long-term Individual, Couples and Family Counseling (coming soon)
• Accessing free benefits and services, including SNAP, rental assistance (coming soon)

The IDG Mental Health and Wellness Program is not an emergency service. If you are experiencing an acute mental health crisis, please call 911 for immediate assistance.

As a member of the NJ Drivers Guild, you are able to receive legal assistance when you need it.

How To Use This Benefit

Traffic Tickets

• A lawyer can help challenge a traffic ticket for a moving violation. This only costs $100 plus $25 for discovery fee. This is well-below what the average traffic lawyer charges!

• How to Use: Fill out this Traffic Tickets form here. Please make sure you are able to fill out all of the applicable questions, including uploading a picture of your ticket. You can expect follow-up within 48 hours.

Car Accident Cases

• A lawyer can advise you on your rights and responsibilities as a rideshare driver including compensation for your injuries and your duty to report to your company.

• How to Use: Fill out this Car Accident form here. Please make sure you are able to fill out all of the applicable questions, including uploading a picture of any pertinent documents. You can expect follow-up within 48 hours.

Document Review

• A lawyer will review up to ten (10) pages of any document you need help understanding and get back to you over the phone or provide a written summary.

• How to Use: Fill out this form here, where you will need to clearly state what you need help with. Please make sure to have documents you’d like reviewed ready to upload.

Phone Calls or Letters on your Behalf 

• Depending on the legal issue and discretion of the law firm, you can get a lawyer to make one phone call or send a letter on their letterhead on your behalf. Limited to one per month.

• How to Use: Fill out this form here, where you will need to clearly state what you need help with. Please make sure to have a full description of the issue prepared, so we can be ready to assist you as soon as we can.

Basic Will Preparation

• You are entitled to a free will package, which includes an estate planning session, preparation of a standard will, and designating a healthcare proxy. You may also create a living will with annual updates, as needed.

• How to Use: Fill out this form here, where you will need to clearly state that you would like help with a Basic Will.

Legal Forms

• You will have access to standard legal forms, including power of attorney, lease agreements, etc.

• How to Use: Fill out this form here, where you will need to clearly state what type of legal form you need access to and why.

Discounted Flat Fees

• For other legal matters, you can receive quality legal help for a very discounted rate. This includes:
  • Uncontested Divorce
  • Criminal cases (disorderly persons offense, indictable offense, or DWI)
  • Living Trusts
  • Residential Closing
  • IRS Audit Services
  • All other hourly matters

• How to Use: Fill out this form here, where you will need to clearly state what type of help you need. There are questions specific to certain types of issues, so please make sure to answer those questions as well.

Free Consultation On Any Legal Matter

• A lawyer will listen to any legal issue you have and provide you with up to one half hour of advice or next steps you could take.

• How to Use: Fill out this form here, where you will need to clearly state what type of help you need. There are questions specific to certain types of issues, so please make sure to answer those questions as well.

Get help if you’re in an accident.

How To Use This Benefit

A lawyer can advise you on your rights and responsibilities as a rideshare driver including compensation for your injuries and your duty to report to your company.

Fill out this Car Accident form here. Please make sure you are able to fill out all of the applicable questions, including uploading a picture of any pertinent documents. You can expect follow-up within 48 hours.

Get help if you’ve been deactivated by Lyft!

Sometimes ride share services tell drivers that they cannot drive based on incorrect claims made by passengers. And sometimes drivers are rude to passengers and should get help, not lose their jobs. If you were deactivated from and think you deserve to be put back on tell us. We promise we will fight to get you back to work.

We will ask you to tell us when the ride share service cut you off and why they said that they did it. Then we will go to work fighting to get you back on the platform. We cannot promise success, but we can promise we will fight. Often we win. And sometimes we work with you and the company to reach a compromise, you go back with limited access at first, or you make a deal with the company that you have to take a customer service class. Our goal is to get you back working.

We can primarily help drivers in New Jersey and New York State but want to hear from everyone.

If you have been deactivated or if a ride share service has restricted when and where you can drive as a result of an allegation that you did something wrong, click here (http://www.iamdeactivated.com/). On that website we will ask you to provide information about your situation so that we can begin to get you back to work.

And, if you have already submitted a case, click here (http://www.iamdeactivated.com/) to check on the status. We will work with the ride share company and you to get you back to work either by getting them to drop their case, agreeing to a “probation” or agree that you can return to work if you agree to take a class with IDG.

Join your fellow drivers as we build our power to improve working conditions for all.

We all are drivers for different reasons. But whether you want to make your own schedule, to work for yourself, or support your family, you’re never on the road alone. Together, the members of the Independent Drivers Guild fight for the working conditions and treatment that all workers deserve. We’ve already made huge strides and our victories include:

• Requiring Uber to add a tipping option on their app
• Deactivation Appeals
• Bathroom access at NYC and Newark airports
• $27.86 minimum wage in NYC

These victories are only possible with your involvement. Make your voice heard and join the conversation.

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